Outsourcing of IT department

 
 

Outsourcing of IT department in Australia, England, USA

IT outsourcing is the transfer of functions for the administration of the company's computer infrastructure. This includes maintenance of SCS (structured cabling systems), maintenance of computer equipment and peripherals, modernization, software configuration. It includes both remote administration and departure of the incoming system administrator.

The widespread introduction of modern technologies into the business has led to the need to create it departments in companies with a developed computer infrastructure, which in turn has led to an increase in the cost of their maintenance. To a greater extent, financial difficulties fell on the shoulders of small businesses. As a result, as practice has shown, small and medium-sized companies have become very profitable to use IT outsourcing services, and not to hire administrators and it engineers.

What it service includes

It outsourcing is very flexible, can have a different set of it services:

  • the outsourcing company takes on not only the maintenance of computers — it solves absolutely all the problems of IT infrastructure.
  • the outsourcing company can solve only a part of IT tasks previously agreed with the Customer.

It outsourcing allows the customer to get high-quality services in the field of information, reducing their administrative costs. Ensuring the stable operation of the IT system, its scaling, protection from failures and the solution of force majeure tasks lie on the shoulders of the contractor, freeing the customer from the need to maintain its own IT Department.

At the same time, all services of the contractor, terms and conditions of their provision, scope of work, etc.are clearly agreed and further regulated by the subscription service agreement concluded between the parties.

Advantages of it outsourcing

To better understand how necessary this service is and how it makes life easier, we list its main advantages in comparison with the content of the IT Department.

Financial advantage:

  1. The contract is drawn up for a long term with a clearly specified amount that allows you to plan the budget of the company.
  2. Payment is made on the basis of acts of work performed.
  3. There is no need to spend the company's funds on taxes on employees ' wages, there are no additional costs for vacations, sick leaves, etc.
  4. There are no costs for the organization of jobs for employees, additional rental costs.
  5. Favorable conditions for the purchase of office equipment and software.
  6. Fast solution of tasks by qualified specialists who provide almost uninterrupted operation of the office even in critical cases.
  7. Full control of consumables and their prompt delivery at the best prices.

Temporary benefits:

  1. Thanks to an experienced team and proven actions achieved speed of action.
  2. The automated system of acceptance of applications provides the shortest response time.
  3. The human resources Department does not need to conduct recruitment campaigns that are time-consuming.
  4. There is no need to spend time on monitoring and organizing the work of the Department.
  5. There is no loss of time in case of illness or leave of employees.
  6. No problems with the dismissal of key employees of the Department and the need to retain, search for new and training.
  7. Reducing the time to find the right solution in complex, unusual situations due to the presence and use of Help Desk.
  8. Automatic work accounting and reporting for certain periods of time.
  9. Providing it outsourcer with a clear plan for the development of infrastructure and methods of interaction.

As we have already understood, it outsourcing is, first of all, saving financial resources without reducing the quality of IT services. The subscription service agreement concluded with the IT company will cost much less than the maintenance of the staff of its own IT specialists. At the same time, the customer will have a team of professionals ready to solve any problem in the IT sphere. At the same time, there is no need to provide these employees with working space, pay for a social package and bear other overhead costs.

What is included in IT outsourcing?

By signing a contract with an it outsourcer, you get:

  1. Professional it audit
  2. Maintenance of computers and office equipment at a high level with minimal time of repair and modernization.
  3. Installation and configuration of the software, assistance in its purchase.
  4. The smooth operation of server hardware
  5. Network maintenance and data exchange between employees, departments, offices.
  6. Secure data storage and backup.
  7. Reliable anti-virus protection of personal computers.
  8. Prevention and protection against unauthorized access to information.
  9. Professional it consulting and training in the use of information technology.
  10. Provision of reports, infrastructure schemes, plans and terms of routine maintenance.
  11. Proven system of working with user requests.

Professional it outsourcing is the reliability and stable operation of your company's computer equipment. Any problems are resolved as soon as possible. To do this, you make one call or apply by mail, and experienced it engineers solve the problem remotely, or organize a trip to your office.

Modern business is impossible without information technology. The smooth functioning of all components and the absence of problems in the operation of computer systems is a guarantee of the company's success. To provide them means to ensure the prosperity of the company, its recognition and increasing interest from an increasing number of customers.

Specializing in such direction as it outsourcing in Australia, the USA, England, we guarantee the fastest solution of all questions and high-quality performance even of the most difficult orders.

Be sure that Your business works without interruption-transfer information systems to the hands of professionals.

You do not have to order all IT services at once — you can choose only those that are necessary for you at the moment, and if necessary, you can expand the package and order additional services.

We offer the following services:

Outsourcing. Maintenance of computer systems, building a turnkey information network.

Computer help. Urgent repair of equipment and replacement of components. In the case of breakdowns, our specialists can easily fix any, even the most complex problems.

Server administration. Ensuring the smooth operation of servers 24 hours a day. Virtualization and cloud storage systems.

Telephone. From setting up a Fax to building a Call center based on IP telephony. Integration with CRM.

Installation of local networks. Computer and telephone networks, design, installation, configuration.

Creation, support, promotion and promotion of websites. Let's start your Internet enterprise. We will provide high positions in search engines, popularity among clients and expansion of virtual client base.

The advantage of it outsourcing to USA, UK, Australia DonbassWeb:

Integrated approach.
Professional solution of any tasks and individual solutions for each client.

The shortest terms of performance of all services.
Efficiency at any workload. We are not aimed at delaying production tasks — we work confidently and conscientiously.

Flexible tariff plans.
Our prices are available for a wide range of customers. You always have a choice.

Savings of the company.
You do not need to keep the staff of the system administrator, whose services are required only from time to time. You pay only when you need it.

Possibility of remote maintenance.
Quick solution of all issues without leaving the client-the benefit for both sides.

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